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Printhead is a consumable with limited lifespan. Printhead generally gets clogged and blocked very often even with automatic cleaning system and very sensitive to voltage fluctuations. Extensive care is required to maintain the printhead in printable condition -- which means partial clog will accrue during usage even manual clean process been taken. We will train our clients how to take care the printhead during installation of our own printers. For printhead purchase for 3rd party machines, we will not perform installation.
We provide restricted quality warranty on the whole machine, as well as each subsystem unless stated otherwise. The quality guarantee covers errors by cause of faulty materials or poor craftsmanship We will not be held accountable for misuse or frequent wear and tear of your equipment. Our warranty will accordingly not cover aforesaid. Definitely, damages that are not covered under warranty can regularly be repaired at a minimum cost. Quotations are immediately vacant on appeal.Fundamental and/or complete training courses are supplied through our premises for all machines we sell. First principal entry courses is combined in your machine purchase, however more advanced training can be purchased after the primary course has been achieved.
Anytime a service is supplied at your premises by a specialist, it refers to a call-out. A call-out cost will be charged unless the call-out is included by any of the above plans or confirmed by the management. At the time of this quotation, for one day 1 technician is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays including R 1 499.00 for working days.Transport costs to your place and accommodation if crucial, are on your account, coupled with the call-out cost. We suggest that you arrange that the specialist gets picked up as well as sent back. The existing amount is R 9.95/kilometer amplified by the driving distance between our workshop and your establishment, should you desire for us to come to you.Those fees may change point by time without notice, so generously inquire about call out and transport costs ahead of time.With all our mainline of machinery's a particular barcode is sold. Analyze thus you will evermore be able to,in any form and at any time, check the machinery's assurance report and servicing history on our database or offline. By using the barcode we honour our machinery's assurance and service. This ensures your maximal convenience on both the service and resell of your machinery's.
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