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Worth assurance for all competent service parts and accessories sold, will be given in which case the spares and accessories are utilized on our machines and installed by our experts or under our technician's supervision. Except when accepted by management, the worth assurance will be invalid if spare parts or accessories has been fitted into 3rd party machines or put together without our knowledge.
Associated equipment or new spares fitments and diagnosis for machinery obtained from us is costless. Our experts will ensure that the clients machines is 100% functional and well certified after the new repair parts or components have been setup. Sending a specialist to give technical services, or remotely supplying technical advice can be chosen when in relation to other companies machinery. Regrettably, we can't, when regarding 3rd-party machinery, guarantee which steps (if any) will be taken, or information (if any) will be given by our technicians.
If a remote diagnoses for spare - reinstatement or accessory add-on for our machinery that we have sold, or for brand new or spare spares or components is made by our specialist, we will supply you with a 100% refund once the client send the spare or associated equipment in its genuine state.
Would you wish that we go to your place for a spare- replacement or add-on fitting for machines that we have sold, we shall not charge you a labour costs, but only for the traveling expenses and accommodation fees if crucial. We choose that you arrange for the specialist to get fetched and sent back. R 9.95/km amplified by the traveling distance between our warehouse and your establishment, is the ongoing rate payable and applicable should you desire for us to come to you.