The merchandise that you collect may diverge in patterns, hue or other traits as all images are for demonstration occasions only. We reserve the sanction to reserve major trademarks and details while eliminating or boosting slight hallmarks. We may also recommend to put away or ship the spares or associated equipment without the genuine packaging.
All pictures are for demonstration purposes only, therefore the products that you receive may differ in shape, colour or other features. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. We may also choose to stock or transport the spares or accessories without the original packaging.
Forex Linked Pricing: The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply. The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply.
Quality Warranty: In which case licensed spare parts and accessories are being used on our machines and put together by our experts or under our specialist's supervision, worth guarantee will be provided. The quality warranty is invalid if spare parts or accessories has been constructed into competitors machines or setup without our admission ( unless when approved by managers ) . We provide a quality warranty for qualified spares and accessories sold only when the spares or accessories is used on our machines and installed by our technician or under our technician's supervision. The quality warranty is void if spares or accessories have been fitted into 3rd party machines or installed without our acknowledgment ( unless pre-approved by management and stated above ) .
Free Installation: Associated equipment or new repair parts installments and diagnosis for machines bought from us is costless. After the new spare parts or associated equipment have been put together, our experts will insure that the clients machinery is 100% operational and well certified. Sending a expert to supply technical assistance, or remotely supplying technical guidance can be preferred when in regards to other companies machinery. We cannot however, oath which actions (if any) will be taken, or services (if any) will be supplied by our specialists relating to other company's machines. Diagnosis and new spares or accessories installation is free of charge for machines sold by us. Our technicians will ensure that your machine is fully functional and well tested after the new spares or accessories have been installed. For 3rd-party machines, we may choose to provide technical advice remotely or send technician to provide technical assistance. We cannot however guarantee actions taken, or advice given by technicians regarding 3rd party machinery.
Money Back Guarantee: You will be supplied with a complete remuneration should our technician remotely recommend or suggest a redundant - reinstatement or associated equipment add-on for machinery that we have sold, as well as for new or extra spare or components as soon as the client send the service parts or components back in its primary state. If our technician remotely diagnoses or proposes a spare replacement or accessory add-on for machines that we have sold, and for unused or redundant spares or accessories, we will provide you with a 100% refund on credit note once you send the spares or accessories back with 30 days from purchase in its original condition.
Call-out Installation & Travel Cost: Accommodation fees and come costs will be charges should you prefer that we travel to your premises for a spare- restoration or add-on installations for machines that we have sold, even though a labour expenses will not be charged. We prefer that you arrange for the specialist to get picked up and sent back. The prevailing rate payable, would you choose for us to go to you, is R 8.00/km amplified by the traveling distance between our office and your establishment. Should you prefer that we come to your premises for a spare-replacement or add-on installations for machines that we have sold, we will not charge you a labour fee, but only for the travel costs and accommodation fees if necessary. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 8.00/km multiplied by the driving distance between our branch and your premises.