The dongle and any other programming products will unfortunately not be given with warranty. Some of the program cloud versions for our appliances can directly be actuated by codes and downloaded from the cyberspace. But considering that bandwidth can be expensive and internet connection is usually slow or disrupted, we also present our clients the extra assistance of loading the program for you and delivering a physical copy to your offices if desired.
No warranty is provided for software products. All software, manuals, tools and applications for our machines can be downloaded from our CNC Utility website https://cncu.co.za/. Please note that software by its very nature is limited by the platform and/or hardware on which the software is run and/or operated. Please note, that not all software will work or be compatible with new operating systems or hardware in relation to your machine, therefore please carefully read the software specifications before installing such software. We make no representation nor warranty regarding the suitability of the software for the intended purposes, and we accordingly shall not be liable or accept any responsibility in the event that the software is not compatible with your machine or environment and no refunds will be provided in respect of any software purchased or otherwise installed.