The dongle and any other software products will sadly not be supplied with assurance. Some of our machines' program cloud versions can be downloaded from the internet and simply aroused by code. But seeing that bandwidth can be pricey and internet connection is regularly slow or held up, we also provide our clients the extra service of saving the software for you and delivering a physical copy to your branch if desired.
No warranty is provided for software products. All software, manuals, tools and applications for our machines can be downloaded from our CNC Utility website https://cncu.co.za/. Please note that software by its very nature is limited by the platform and/or hardware on which the software is run and/or operated. Please note, that not all software will work or be compatible with new operating systems or hardware in relation to your machine, therefore please carefully read the software specifications before installing such software. We make no representation nor warranty regarding the suitability of the software for the intended purposes, and we accordingly shall not be liable or accept any responsibility in the event that the software is not compatible with your machine or environment and no refunds will be provided in respect of any software purchased or otherwise installed.