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Worth assurance for all licensed service parts and accessories sold, will be given in which case the service parts and accessories are utilized on our machines and installed by our experts or under our experts's supervision. Unless when pre-approved by managers, the worth warranty will be invalid if spare parts or accessories have been constructed into other company's machines or put together without our acknowledgement.
No fees will apply for diagnosis and new spare parts or components installation for machines purchased from us. Our specialists will certify that your machines is completely operational and well certified after the new repair parts or accessories have been setup. For competitors machines, we may prefer to supply technical services online or send a expert to supply technical services. We cant however, guarantee which steps (if any) will be taken, or services (if any) will be provided by our experts in regarding to other company's machines.
If our technician remotely recommends or prefers a spare reinstatement or associated equipment add-on for machinery that we have sold, including for unused or redundant spare parts or components, we will supply you with a full remuneration once you send the spare parts or components back in its original condition.
A labour fee will not be required would you prefer that we go to your premises for a spare- restoration or add-on installations for machines that we have sold, although traveling expenses and accommodation fees will be required if relevant. Arrangements are preferred to be made by the client for the technician to be picked up and sent back. The prevailing percentage payable, should you choose for us to travel to you, is R 9.95/km amplified by the driving distance between our workplace and your establishment.