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Value warranty for all competent spare parts and accessories sold, will be presented in which case the service parts and accessories are utilized on our machines and installed by our experts or under our technician's supervision. In which case service parts or accessories have been fitted into other company's machinery or setup without our acknowledgement, the quality assurance will be invalid except when accepted by the company.
No costs will apply for diagnosis and new repair parts or components installation for machines obtained from us. Our technicians will insure that your machines is perfectly functional and well tested after the new service parts or accessories have been setup. For competitors machines, we may recommend to offer technical guidance remotely or send a technician to give technical services. We cant however, oath which steps (if any) can be taken, or information (if any) will be given by our experts regarding 3rd party machinery.
You will be supplied with a 100% repayment should our specialist remotely recommend or suggest a extra - reinstatement or associated equipment add-on for machines that we have sold, and for new or spare spare parts or associated equipment as soon as the client send the spares or components back in its genuine quality.
A labour expense will not be required should you wish that we go to your property for a spare- replacement or add-on installment for machines that we have sold, even though traveling expenses and accommodation fees will be requested if suited. We prefer that you organize for the specialist to get picked up and sent back. The current percentage payable, would you wish for us to come to you, is R 9.95/km multiplied by the driving distance between our branch and your establishment.